Need Help?
Frequently asked questions
Do you offer free shipping?
Yes, we offer free standard shipping on all orders in the Uk . You’ll see this automatically applied at checkout.
What is your return policy?
We offer a 14-day returns . If you’re not completely happy with your order, You have 14 days from the day you receive your order to initiate the return.
Is it safe to place an order on your site?
Yes. All transactions on our website are encrypted using advanced SSL technology to ensure your privacy and security. We continuously monitor and update our website to meet the latest security standards and comply with regulatory requirements.
What if my item arrives damaged or faulty?
If your order arrives damaged, simply email our support team with your order number and a photo of the issue — we’ll make it right immediately.
Email: info@shopcozaa.com
Contact Form - contact
Opening Hours:
Monday to Friday: 9:00 AM – 5:00 PM (GMT)
We aim to get back within 1–2 business days
Where do you ship to?
We ship exclusively to the United Kingdom.
How can I contact you?
You can reach our customer support team by email at info@shopcozaa.com
We aim to reply to all messages within 1–2 business days.
Email: info@shopcozaa.com
Contact Form - contact
Opening Hours:
Monday to Friday: 9:00 AM – 5:00 PM (GMT)
We aim to get back within 1–2 business days