Shipping policy

ShopCozaa – Shipping Policy

Last updated: 31 May 2026

At ShopCozaa, we are committed to providing a smooth, reliable and transparent shopping experience for all our customers in Ireland. Below you will find our complete shipping policy including processing times, delivery estimates, carrier partners and customer support information.

Delivery Zone

We currently ship to addresses within the Republic of Ireland only.

Shipping Costs

Free shipping on all orders — no minimum purchase required. Every order placed on shopcozaa.com qualifies for free standard delivery anywhere in Ireland.

Order Processing Times

Order cut-off time: 4:00 PM (GMT/IST). Orders placed after this time will be processed the following business day.

Processing time: 1 to 4 business days (Monday to Friday). During this period your order is carefully prepared, packaged and handed over to the carrier.

Delivery Times

Once your order has been dispatched, estimated delivery timeframes are:

  • Transit time: 4 to 10 business days (Monday to Friday)
  • Estimated total delivery window: 5 to 14 business days (processing + transit)

Please note: delivery times are estimates and may vary due to carrier delays, weather conditions, or peak demand periods (e.g. Christmas, bank holidays).

Carrier Partners

ShopCozaa works with the following trusted carriers to ensure efficient delivery across Ireland:

  • An Post
  • DPD Ireland
  • DHL
  • UPS

Track Your Order

Once your order has been dispatched, you will receive a confirmation email containing your tracking number. You can use this to track your package on the carrier's website at any time.

Delivery Issues

If you experience a delay, cannot locate your package, or believe your order may be lost or damaged in transit, please contact our customer service team immediately. We will work swiftly with the carrier to investigate and resolve the issue.

Customer Support

  • Trade Name: ShopCozaa
  • Address: Unit E4, Smithstown Industrial Estate, Shannon, Co. Clare, Ireland
  • Email: info@shopcozaa.com
  • Hours: Monday to Friday, 9:00 AM – 5:00 PM
  • Response time: Within 1–2 business days