ShopCozaa – Payment Policy
At ShopCozaa, your security and convenience are our priority. We offer several simple, fast, and secure payment methods, all processed through Shopify Payments and fully compatible with Irish and EU standards.
Accepted Payment Methods
Credit & Debit Card (Visa, Mastercard, American Express, Maestro)
Safe and convenient payments
We accept all major credit and debit cards. To pay by card:
- Select "Credit/Debit Card" at checkout
- Enter your card number, expiry date, and CVV
- Complete your billing information
- Confirm your payment — you will be redirected to an order confirmation page
- A confirmation email will be sent to you
Shop Pay
Fast and secure accelerated checkout
- Select Shop Pay at checkout
- Log in to your Shop Pay account (or create one)
- Verify your shipping and billing information
- Confirm your payment — your order confirmation will appear on our site
Apple Pay & Google Pay
Fast and contactless mobile payment
- Select Apple Pay or Google Pay at checkout
- Authenticate with Face ID, Touch ID, or your device passcode
- Verify your shipping and billing information
- Once confirmed, you will be redirected to your order confirmation
PayPal
Secure payments without sharing your banking details
- Select PayPal at checkout
- Log in to your PayPal account or create a new one
- Confirm the payment — you will be redirected to our site to complete your order
PayPal benefits: fast and simple checkout, no need to share your banking details, and full buyer and fraud protection.
For added convenience, additional local payment options may be displayed directly at checkout depending on your location.
Currency and Taxes
All transactions are processed in Euro (€), as ShopCozaa is based in Ireland.
All displayed prices include applicable taxes in accordance with Irish and EU VAT regulations. Irish VAT at the standard rate applies to eligible orders. Your VAT breakdown will be clearly displayed at checkout and on your order confirmation.
Payment Security
Your security is our priority. All transactions are encrypted using SSL (Secure Socket Layer) technology to ensure the confidentiality and integrity of your payment data. We do not store or share your full payment information.
ShopCozaa complies with PCI DSS (Payment Card Industry Data Security Standard) requirements through Shopify Payments, ensuring your card details are handled to the highest security standards.
Order Confirmation
Once your payment has been successfully processed, you will receive a confirmation email to the address provided at checkout. If you do not receive a confirmation within 24 hours, please check your spam folder or contact us at info@shopcozaa.com.
Refunds and Payment Disputes
For information on refunds, please refer to our Return & Refund Policy. If you believe an unauthorised transaction has occurred on your account, please contact us immediately at info@shopcozaa.com. You may also raise a dispute directly with your bank or payment provider.
Under the EU Payment Services Directive (PSD2) and Irish consumer law, you have rights in relation to unauthorised or incorrectly executed payment transactions.
Contact Us
- Trade Name: ShopCozaa
- Address: Unit E4, Smithstown Industrial Estate, Shannon, Co. Clare, Ireland
- Email: info@shopcozaa.com
- Hours: Monday to Friday, 9:00 AM – 5:00 PM (IST)
- Response time: Within 1–2 business days