Terms of service

Overview

This website is operated by ShopCozaa. Throughout the site, the terms "we", "us", and "our" refer to ShopCozaa. ShopCozaa offers this website, including all information, tools, and services available here, subject to your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to all terms and conditions, you may not access the website or use any Services.

Any new features or tools added to the store shall also be subject to these Terms. We reserve the right to update or replace any part of these Terms by posting updates to our website. Your continued use of the site following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

Section 1 – Online Store Terms

By agreeing to these Terms, you confirm that you are at least 18 years old or the age of legal majority in Ireland.

You may not use our products or Services for any unlawful or unauthorised purpose, nor may you violate any applicable Irish or EU laws when using the Service.

You must not transmit any viruses, malware, or destructive code.

A breach of these Terms may result in immediate termination of your access to our Services.

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment details) may be transferred unencrypted across networks. Payment information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

Headings are included for convenience only and do not affect the interpretation of these Terms.

Section 3 – Accuracy of Information

We do not guarantee that information on this site is accurate, complete, or current. Content is provided for general information only and should not be relied upon as the sole basis for decision-making. Any reliance on material on this site is at your own risk.

We reserve the right to modify site content at any time without obligation to update any specific information on our site.

Section 4 – Modifications to Service and Prices

Prices for our products may change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice. We shall not be liable for any modification, price change, suspension, or discontinuation of the Service.

Section 5 – Products and Services

Certain products are available exclusively online and may be limited in quantity. All purchases are subject to our Return & Refund Policy, in accordance with Irish and EU consumer law.

We make reasonable efforts to display product colours and images accurately, but we cannot guarantee that your device's display will be accurate.

We reserve the right to limit or refuse sales to any person or location on a case-by-case basis and to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

Section 6 – Billing and Account Information

We reserve the right to refuse or cancel any order. Restrictions may apply to orders placed using the same account, payment method, or address.

In the event that we make a change to or cancel an order, we will attempt to notify you using the contact details provided at the time of purchase.

You agree to provide current, complete, and accurate billing and account information for all purchases. For more information, please review our Return & Refund Policy.

Section 7 – Optional Tools

We may provide access to third-party tools "as is" and "as available" without any warranties, representations, or conditions of any kind. Use of optional tools is entirely at your own risk and discretion. We recommend reviewing the relevant third party's terms before use.

Section 8 – Third-Party Links

Our Service may include content or links from third parties. We are not responsible for examining or evaluating third-party websites, content, or services, and we are not liable for any harm or damages related to them. Any issues with third-party products or services should be directed to the relevant third party.

Section 9 – User Comments and Submissions

If you submit ideas, feedback, or other content, you grant us the right to use, edit, and distribute it without restriction or compensation.

You agree that your submissions will not violate any laws or third-party rights and will not contain unlawful, abusive, or malicious content. You are solely responsible for the content you submit.

Section 10 – Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 – Errors and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors and to cancel orders if information is found to be inaccurate, at any time without notice.

Section 12 – Prohibited Uses

You are prohibited from using the site or its content for any unlawful, fraudulent, abusive, defamatory, discriminatory, or harmful purpose, including to:

• Violate any Irish, EU, or international laws or regulations
• Infringe upon the intellectual property rights of others
• Harass, abuse, or discriminate against any person
• Submit false or misleading information
• Upload viruses, malware, or any destructive code
• Interfere with the security or proper functioning of the Service

We reserve the right to terminate your access to the Service for any violation of these Terms.

Section 13 – Disclaimer of Warranties & Limitation of Liability

The Service is provided "as is" and "as available" without warranties of any kind. We do not guarantee that the Service will be uninterrupted, secure, or error-free.

To the fullest extent permitted by Irish and EU law, ShopCozaa shall not be liable for any direct or indirect loss or damage arising from your use of the Service. Nothing in these Terms limits or excludes liability in a way that is not permitted under the Consumer Rights Act 2022 (Ireland) or other applicable Irish consumer protection legislation.

Section 14 – Indemnification

You agree to indemnify and hold harmless ShopCozaa and its affiliates, employees, and partners from any claim or demand arising from your breach of these Terms or your violation of any law or the rights of a third party.

Section 15 – Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be severable and will not affect the validity and enforceability of the remaining provisions.

Section 16 – Termination

These Terms remain effective unless terminated by you or us. Obligations and liabilities incurred prior to the termination date shall survive termination. We may terminate your access without notice if you breach these Terms.

Section 17 – Entire Agreement

These Terms, together with our Privacy Policy and Return & Refund Policy, constitute the entire agreement between you and ShopCozaa and supersede any prior agreements or communications.

Section 18 – Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Ireland. Any disputes shall be subject to the exclusive jurisdiction of the Irish courts. Your statutory rights as a consumer under Irish and EU law are not affected by these Terms.

Section 19 – Changes to Terms of Service

We reserve the right to update these Terms at any time. You can review the most current version on this page at any time. Continued use of the Service following any changes constitutes your acceptance of the updated Terms.

Section 20 – Contact Information

Questions about the Terms of Service? Contact our customer service team:

• Trade Name: ShopCozaa
• Address: Unit E4, Smithstown Industrial Estate, Shannon, Co. Clare, Ireland
• Email: info@shopcozaa.com
• Hours: Monday to Friday, 9:00 AM – 5:00 PM
• Response time: Within 1–2 business days